Client Requests, Complaints & Feedback

Your comfort and satisfaction are our top priorities. We understand that every home is unique, and we always strive to provide the highest level of service. If you have any requests, special instructions, feedback, or concerns — we truly appreciate you taking the time to share them with us.

Requests & Preferences

If you have any specific instructions or preferences for your cleaning, please let us know in advance. This helps us prepare properly and deliver the best possible results tailored to your home.

Complaints or Concerns

If something was not completed as expected, please contact us directly. We take all concerns seriously and are committed to resolving any issue quickly and professionally. Our goal is simple: If something isn’t right — we will make it right.

Follow-Up & Additional Services

If you would like to request a follow-up cleaning, touch-up, or additional service, please let us know — we’ll be happy to assist.

How to Contact Us

Please send us an email at: miyam_cleaning_studio@yahoo.com. Kindly include the purpose of your message in the subject line (for example: request, complaint, follow-up, etc.) so we can respond more efficiently. You may also attach photos to help us better understand the situation and provide the best solution.

📩 All emails are reviewed, and responses are provided within 2 business days.

Important Notice

For the safety of our team and to ensure proper service, clients must inform us in advance about any special conditions in the home, including pets, odors, stains, or areas requiring extra attention. Failure to disclose important information may affect pricing, scope of work, or the ability to perform the service. We truly value your trust and the opportunity to care for your home. Thank you for choosing MIYAM Cleaning Studio 💙